Frequently Asked Questions
General Questions
What is WASheet?
WASheet is a powerful Chrome extension designed to enhance your WhatsApp experience. It helps automate tasks like bulk messaging, contact management, workflow optimization, and maximize your business with Smart AI Chat Assistant, saving you time and boosting productivity with AI Precision.
Is WASheet a CRM tool?
WASheet is a CRM tool. It’s specifically a Chrome extension designed to enhance your WhatsApp experience with various features and AI Precision.
Why choose WASheet?
WASheet makes WhatsApp more efficient by automating tasks, supporting bulk messaging via personalized, Excel, Google Sheets, ODS, CSV and other sheets as well, and providing easy contact management all while keeping your data secure. It’s user-friendly, AI-powered, and helps avoid WhatsApp blocks with smart sending features.
Installation & Setup
How do I install WASheet?
Simply download the WASheet Chrome extension, sign in securely with Google, and start using it for free.
Can I use WASheet on mobile?
No, WASheet is a Chrome extension and works only on WhatsApp Web.
Can I use my regular WhatsApp number with WASheet?
Yes, you can use your existing WhatsApp number without any issues.
Features & Usage
Can WASheet Send Messages in different languages?
Yes! WASheet supports multiple languages, allowing you to communicate effectively with users in their preferred language.
How does broadcasting work in WASheet?
You can send bulk messages by manual entry or by uploading a Excel, CSV, Google Sheets or any Sheet file. WASheet helps you reach multiple users efficiently.
Can I send broadcasts to users who haven’t saved my number?
Yes, WASheet allows bulk messaging even if recipients haven’t saved your number. However, avoid excessive messaging to prevent WhatsApp blocks.
How do I export WhatsApp contacts using WASheet?
After installing the extension, go to the import contacts check option, and download them from saved, unsaved or group contacts.
How does broadcasting work in WASheet?
You can send bulk messages by manual entry or by uploading a Excel, CSV, Google Sheets or any Sheet file. WASheet helps you reach multiple users efficiently.
Can I customize my workflow in WASheet?
Absolutely! You can tailor WASheet to your needs using features like message templates, Media Attachments through smart keywords picker.
Payments & Subscriptions
Is WASheet free to use?
WASheet offers free monthly credits that reset every month. Premium users get unlimited credits and access to exclusive premium features with an affordable monthly or annual subscription.
How do I upgrade to a premium plan?
Visit the WASheet website, choose a pricing plan that fits your needs, and follow the steps to upgrade.
Can I use WASheet with multiple numbers?
Each subscription covers one WhatsApp number. For multiple numbers, you’ll need separate subscriptions.
What payment methods does WASheet accept?
We accept payments for premium features through Stripe, PayPal, and Verifone, allowing secure transactions via credit/debit cards and other payment methods.
Troubleshooting & Safety
Will scheduled messages work offline?
No, your WhatsApp Web tab must remain open for scheduled messages to send.
How can I avoid getting blocked by WhatsApp?
Avoid sending too many bulk messages at once. If your number has a good chat history (active conversations), you can send more but it’s safer to send in small batches.
Can I change my WhatsApp number in WASheet?
Each subscription is for one number. If you need to update it (e.g., if your number gets blocked), contact support at support@washeet.com (limited to two changes per week).
Can I use WASheet on multiple devices?
Yes, you can use the same number on up to 4 WhatsApp Web tabs. However, different numbers require separate subscriptions.
